Policies, Terms, Conditions
Your Session Retainer Fee Covers
A phone or email conversation to bring forth ideas and personal input to ensure a successful session.
A set amount of coverage during your Outdoor, Studio or Portraits With Santa appointment.
Immediate post-processing and image preparation will be done for studio sessions to have same day viewing and ordering. Outdoor Mini clients will need to come into the studio for their viewing and ordering appointment on a later date.
**Your retainer fee includes one digital image file. It does not include any printed products.**
This retainer fee pays for the time and talent of the photographer, Angela Seybert, her representatives, and employees of Artisan Baby Portrait Design. It does not include any finished printed portraits. Your session retainer fee is due at the time of booking your portrait session. These fees are non-refundable, however, with 48 hours notice appointments may be rescheduled-- in case of an emergency.
Image Viewing & Ordering
You will view your studio portraits immediately after your portrait session. Outdoor Mini clients will be asked to plan a time to come into the studio for image viewing, after their session appointment.
You will be asked to place a print or digital product order at this time, please make sure all decision-makers are present. Clients who cannot make a decision about products or images during their viewing and ordering period may schedule an additional appointment for a $50 fee.
We do NOT offer online galleries for ordering.
Digital files cannot be released outside the studio until full payment is made.
Payments may be made by cash, check, Visa, MasterCard, or American Express.
A payment plan can be made available.
You will leave our studio with a USB your one digital image file and any additionally purchased digital images- same day. These images will then be uploaded to an online gallery where you may choose to easily share with family and friends. Your gallery will be hosted here for a period of 90 days. Anyone whom you choose to share the gallery with be able to purchase small prints and novelty products directly from our site.
Design work and custom graphics for printed product orders will be approved for color and layout in-person on our professionally color calibrated monitors at the ordering appointment. Only font style, name spelling, and wording may be approved through electronically emailed proof. Requests for reprints due to color shift on emailed proofs will not be honored.
Printed product orders will be placed with our labs within 48 hours for a 2-3 week turnaround.
Please allow 2-3 weeks for your product order to be ready for pickup.
So many of our portrait products are custom made and some require longer production times. Your portraits are an investment and an heirloom that should not be rushed. You will be notified by telephone or email when your order is ready for pickup. If you are unable to pick up your order, we can ship your order to you for an additional charge.
All ordered images are kept on file for a period of 1 year. Unordered images are removed from our archives after 180 days.
Additional Terms & Conditions
Because these sessions are available on a limited basis, all bookings are final and non-refundable. It may not be possible to reschedule for a new date or time. If you are unable to attend your appointment, however, you are welcome to apply your paid retainer fee towards a future session or gift, re-sell it to a friend or family member.
Every effort will be made to assure your satisfaction according to industry standards. The client shall assist and cooperate with the photographer in obtaining the desired photographs, including but not limited to specifying persons to be photographed; taking time to pose for photographs at the photographer's direction; participating in pre-shoot consultations, etc. Artisan Baby Portrait Design is not responsible for photographs not taken as a result of the client's failure to provide reasonable assistance or cooperation.
Personal cameras are not allowed in the studio during your session. Please credit us when taking and/or sharing cellphone images and/or videotaping. We work very hard to ensure your session is captured artistically and creatively. We ask that you respect our livelihood and only capture "behind the scenes" photographs of what we are creating.
While Angela does capture many images during these sessions, you will see only the best images selected by her, the artist, for your final previewing gallery. She carefully renders each image to ensure maximum artistry and technical perfection. Images with eyes closed heads turned, duplicates, lighting mishaps, etc. will not be shown and are removed from our archives permanently after the initial rendering is complete.
You agree to hold harmless, Angela Seybert, her representatives, employees, and Artisan Baby Portrait Design, from any dispute in the event you or your family become injured during your session or while on the studio premises. Artisan Baby Portrait Design and its representatives will not be held liable for any injury to you, your children or your family members, or for any damage to your property during the photo session or while on studio premises.